Your privacy if very important to us! We will never sell, lease, share, trade or release any of your information. The only information kept on file is for your convenience for reordering or account creation with us. We are the only people that have access to any detailed information and we take keeping it secure very seriously. We do have cookies (temporary or permanent session information) that is collected while you are on our website.
For information on site privacy & security or the specific cookies we use, please read Naturasil's Privacy Information.
Shipment Packaging, Product Packaging & Labeling
Our products are labeled according to FDA regulations for homeopathic drugs, registered with the FDA, and manufactured in our FDA registered facilities in the USA. The skin conditions our products treat can on occasion be embarrassing. We assure you that our products are delivered in plain packaging with only the company name, "Natures Innovation, Inc.", and return address on the outside. There is NO mention of the product within in an effort to protect your privacy.
Your Credit Card Statement or PayPal Account
Your credit card statement or PayPal account will simply say "Nature's Innovation, Inc." with no mention of what product you ordered or what the product is used for.
Merchant Return Policy
We want you to be completely satisfied with our all-natural products, that we offer a 33-Day 100% Money Back Guarantee.
- We simply ask that you make a diligent effort to use the product(s) as directed for at least 30 days.
- Returns must be received by our facility within 33 days of the purchase date.
- Returns that do not accompany name, address, and order number can not be credited to an account and will be discarded.
- You may want to insure your return to assure it's arrival at our facility.
- Returns (including items shipped free) will be deducted shipping fees our company had to incur to ship the item(s) to you.
Return merchandise to:
Natures Innovation, Inc.
5317 Palmero Court
Buford, GA 30518
Exchanges
If you have purchased the wrong product, we will gladly exchange the unopened container for another item.
Refused Items or Undelivered Packages
If ordered product(s) are refused upon delivery or undeliverable, the returned products will be subject to a 15% restocking fee and the shipping cost deducted from the total refund amount.
Order Cancellation Policy
Please notify us of a cancellation as soon as possible via phone at 1-866-371-2499 or via email during business hours of 9 AM-5 PM EST Monday-Friday.
By using our site, you consent to our policies and procedures. If we decide to modify our policies, we will post those changes on this page. If you have any questions regarding our these policies and procedures, please feel free to contact us and we will be happy to address any concerns or questions you may have.
Our policies were last modified on 04/03/2013. You are officially up to date on our policies. Now, go shopping!